About

Who's Behind
Service Robotics

Service Robotics is me, Kyle Rice, plus a team of AI agents that I keep on a short leash. The agents handle drafting and research. I make the decisions, and I do the client work myself.

Who You'll Work With

I spent more than twelve years at the Polk County Treasurer's office in Des Moines. For most of them I ran the county's investment portfolio and its daily cash position, along with the commercial banking relationship. My last two years there I was the office's chief executive. That meant four division leaders, more than sixty staff serving the public every day, and the budget and strategic plan that kept it all running.

Before the county I was an investment officer at the Iowa State Treasurer, and before that I worked in policy service at ING. I studied at Drake University.

A lot of that work was fixing process. I ran the county office's Kaizen program and wrote the scripts that took manual steps out of its daily routine. As chief executive I went through the procedures in every division to make them faster or bring them in line with a new statute. Public money leaves no room for a system nobody can explain, and I build the same way now.

In 2024 I started building Zoninga, a personal finance app. Service Robotics came out of that work. It runs on AI agents with me approving anything that matters, so what I tell clients about running AI safely comes from running it on my own businesses first.

You talk to me on the first call and I do the work. That limits how many clients I take on at once, and it's why the prices on this site can stay fixed.

Based in Des Moines, Iowa. I work with clients anywhere, remotely or on site.

What I Do

I build AI tools that take repetitive work off a small team, fix AI projects that stalled, and keep them running afterwards if you'd rather not staff that job.

What I Don't Do

No financial advice or CFO services, and no strategy decks. When the honest answer to your problem is a spreadsheet or something you can buy off the shelf, I'll tell you so.

How I Work

  • Published Pricing Every price is on this site, so you never have to ask
  • Fixed Scope We agree the price before work starts and I don't bill by the hour
  • You Own It The system, its documentation and its runbooks are yours to keep
  • You Stay in Charge Anything that leaves your business waits for a person to say yes
What running it taught me

Four Lessons From Running AI Day to Day

Most of them learned the expensive way.

Measure Before You Build

If your team can't tell a good answer from a confident wrong one, they'll check everything by hand and quietly stop using it. So I build the way to check the output first.

Autonomy Is a Dial

The useful question is which actions it may take alone, under which conditions, and who reviews the rest. Get that wrong and agents feel frightening.

Cost Is a Design Decision

Which model handles which job can move the bill tenfold. Limits and routing go in on day one, long before anyone needs a cost-cutting exercise.

Boring Beats Clever

Systems that last fail in dull, obvious ways. I build for something your team can reason about at 4pm on a bad day.

Next step

See Whether This Fits

A free half hour with me. You'll get a straight answer on whether AI is worth your money for the problem you have, and if it isn't, I'll say so.

Book a Free Call